Mobile app reviews are among the most critical factors influencing your app's success. They help you improve your app's quality, boost your app store ranking, increase your conversion rate, and build trust with your potential users. However, getting feedback and reviews from your mobile app users is not always easy. Finding the right time, place, and way to ask for them would be best without annoying or interrupting your users.
In this article, we will share some tips and best practices on how to get feedback and reviews for your mobile app.
Why Feedback and Reviews Matter for Your Mobile App
Feedback and reviews are essential for any mobile app developer or marketer who wants to grow their app's user base and revenue. Here are some of the benefits of getting feedback and reviews for your mobile app:
Feedback helps you identify and fix bugs, errors, crashes, and other issues that affect your app's performance and user experience.
Feedback helps you understand your users' needs, preferences, expectations, pain points, and satisfaction levels. This can help you improve your app's features, design, usability, and value proposition.
Feedback helps you collect user-generated content that can be used for marketing purposes. You can use positive feedback and reviews as testimonials, social proof, case studies, or user stories that showcase your app's benefits and success stories.
Reviews help you increase your app store visibility and ranking. App stores like Google Play and Apple App Store use ratings and reviews to determine your app's ranking in search results and category listings. The more ratings and reviews you have, the higher your chances of being discovered by new users.
Reviews help you increase your app store conversion rate. The more positive ratings and reviews you have, the more likely you will convince users to try your app. Users tend to trust other users' opinions more than ads or descriptions when deciding whether to download an app.
How to Get Feedback and Reviews for Your Mobile App
Getting feedback and reviews for your mobile app requires a strategic approach that balances asking politely and effectively. Here are some tips and best practices on how to get input and considerations for your mobile app:
Ask for feedback and reviews at the right time. You don't want to interrupt your users' flow or annoy them with constant requests. You want to ask them when they will most likely be satisfied, engaged, or delighted with your app. For example, you can ask them after they complete a task, achieve a goal, unlock a reward, or receive a compliment from your app.
Ask for feedback and reviews in the right place. You don't want to redirect your users to another app or website to leave feedback or reviews. You want to make it easy and convenient for them to do it within your app. You can use native rating prompts from Google Play or Apple App Store or third-party tools like Apptentive that customize your rating dialogs and surveys within your app.
Ask for feedback and reviews in the right way. You don't want to beg or bribe your users to leave feedback or reviews. You want to motivate them by showing them the value of their feedback and reviews for both you and them. You can use positive language, humor, incentives, personalization, gamification, or social proof to encourage them to share their honest opinions.
Ask for feedback and reviews in the right amount. You don't want to overwhelm or spam your users with too many requests. You want to limit the frequency and number of recommendations based on your user's behavior and preferences. You can optimize your request strategy using segmentation, targeting, timing, or throttling techniques.
How Appabrik Can Help You Get Feedback and Reviews for Your Mobile App
Appabrik is a no-code mobile app development & management platform that allows you to create and launch your app in minutes without any coding skills. With Appabrik, you can:
Choose from hundreds of templates and customize them with drag-and-drop features
Add various functionalities such as push notifications, social media integration, analytics, e-commerce, and more
Choose from hundreds of templates and customize them with drag-and-drop features
Publish your app to Google Play and Apple App Store with one click
Manage your app's content, design, and settings from a user-friendly dashboard
Get feedback and reviews from your app users with built-in tools and integrations
With Appabrik, you can create and launch your app without any coding skills or hiring developers. You can also get feedback and reviews from your app users with ease. Appabrik provides native rating prompts, custom surveys, user feedback forms, and analytics that help you collect and analyze user feedback and reviews. You can also integrate your app with third-party tools to enhance your feedback and review strategy.
Appabrik is the ultimate no-code mobile app development & management platform that can help you create and grow your app in minutes. Whether you want to build an app for your business, hobby, or passion project, Appabrik can help you turn your idea into reality.